How to do a CATWOE?

To conduct a CATWOE, start by determining the major stakeholders who are involved with or impacted by the system. Next, identify the various customer segments to comprehend who benefits from the change. Recognise the actors who perform the necessary processes.

Map out the transformation steps to ensure everything is clear. After that, create a detailed worldview that places the issues in context. Determine the owner of the overall process or system, and finally, assess the business environment to understand the various external factors influencing it.

Each of these steps ensures a thorough understanding of the systemic practice.