When to use CATWOE analysis?

You should consider using CATWOE analysis when it’s important to understand the viewpoints of stakeholders within a business system. It can help in identifying the underlying causes of disagreements among stakeholders and assessing the varied priorities they attribute to different options, needs, or requirements. Moreover, it serves as a useful tool for developing a business activity model, which is critical for conducting gap analysis.

This is just one of numerous business analysis techniques that business analysts employ in their work.